Frequently Asked Questions

Please see our most frequently asked questions below. If you have a question you don’t see answered, please do not hesitate to contact us.

How can we offer this for free?

Simply Remind Me is part of Waggybytes Technology – a software brand that offers other, paid-for applications.

SMS reminders are not free, as we have to pay a charge to our SMS gateway provider, so we also make a small profit from topping up your SMS credits which is re-invested into improving the app and service we provide.

What countries do we support for SMS messages?

Through our SMS gateway provider, we support the majority of countries worldwide.

The app has a list of international dialling codes for 248 countries.

How often can reminders be sent?

There is no limit on the frequency or number of reminders that can be sent. Our systems send reminders at 5 minute intervals, 24×7.

Is my data safe?

Simply Remind Me is hosted on servers provided by Fasthosts Internet Limited. All data is exclusively stored within the United Kingdom in Fasthosts’ data-centre in Gloucester.

The Simply Remind Me servers are firewalled off from the general public, monitored regularly for potential weaknesses and mis-configuration, and access to the servers is restricted to an allow-list of IP addresses.