Waggybytes Technology collects the following data:
You directly provide most of the data we collect. We collect and process your data when you:
We may also receive your data indirectly from the following sources:
We collect your data so that we can:
We may share your personal data with the partner companies listed below to effectively provide our services.
Data shared: mobile phone number
If you enable two-factor authentication via SMS on your account at account.waggybytes.com, we will share your mobile number with TextLocal to send an authentication code to your phone.
Data shared: name, address (including postal code)
When you make a payment with a credit card in any of our applications, we will pass your name and address (including your postal code) to Stripe to verify your identity and prevent fraudulent transactions.
We do not see your full credit card number or CVV/CV2 code at any time. You enter this data into fields that are hosted on Stripe’s servers, and Stripe never transfers this data to us.
We will never transfer nor sell your data to other companies or organisations for marketing or other unsolicited activity.
We securely store your data on our servers and storage devices hosted by Fasthosts in their data centre in Gloucester, UK.
We also backup your data to Backblaze’s data centres in Sacramento, California, USA and Phoenix, Arizona, USA. Your data is encrypted before it leaves the UK, and is stored encrypted at rest. The master encryption key is not shared with Backblaze and Backblaze can not decrypt this data.
We will keep your personal data for as long as your account remains active. An account remains active by logging in at least once every 90 days. We actively remove accounts that have not been logged into for 2 years.
We may send you infrequent updates about products and services you have registered for. These updates are service-related messages and do not constitute marketing.
We do not share your data with any other companies or organisations for marketing purposes.
We would like to make sure you are fully aware of all of your data protection rights under the General Data Protection Regulations (GDPR.) Every user is entitled to the following:
The right to access – You have the right to request Waggybytes Technology for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Waggybytes Technology correct any information you believe is inaccurate. You also have the right to request Waggybytes Technology to complete the information you believe is incomplete.
You can make changes to the personal data we hold for you at any time at account.waggybytes.com.
The right to erasure – You have the right to request that Waggybytes Technology erase your personal data as long as you do not have any active services with us.
You can request that your account is closed and your data erased at any time at account.waggybytes.com.
The right to restrict processing – You have the right to request that Waggybytes Technology restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Waggybytes Technology’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Waggybytes Technology transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month in which to respond to you. If you would like to exercise any of these rights, please raise a ticket on our help site, or write to us at:
PO Box 15113
Cookies are text files placed in your web browser to maintain the state of your visit (such as whether you are logged in) and identify you as a visitor. When you visit our website or any of our applications, we may place one or more cookies in your browser to provide the functionality of the application and identify you as a visitor to ensure an optimal experience.
To understand more about cookies, please visit allaboutcookies.org.
Whilst there are a number of different types of cookies, we use:
You can set your browser not to accept cookies, and the allaboutcookies.org website tells you how to remove cookies from your browser. However, in most cases, some of our website features or applications may not function as a result.
You can opt out of our analytics cookie by using the option below:
PO Box 15113
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Please use their up-to-date contact information available on their website at: https://ico.org.uk/global/contact-us/